Shipment and return shipment
Shipping your package
In general, packages are shipped with DHL within 2 days after receiving payment; tracking and delivery without a signature is included. If you prefer shipping with DHL Extra, which requires a signature, extra costs will be charged. Contact us before you choose your shipment method. No matter what method you choose, you will receive a tracking number with which you can follow your package online.
Shipping cost includes handling, packaging and postage. Handling cost is a fixed price, while shipping cost depends on the total weight. We recommend you include all your articles in one order. We are unable to combine two separate orders, which means you would be charged shipping cost for each order. Packages are shipped at your own risk, but we ensure extra care is taken with fragile objects.
Our boxes are big enough to ensure your products are well-protected for shipment.